OQ Market Analytics

Privacy Policy

Information about how OQ Market Analytics collects, uses, shares, retains, and protects personal information.

Effective Date: 7-31-2026 Last Updated: 7-31-2026 Version: 1.0
This policy explains our current privacy practices for account access, subscriptions, billing, support, analytics, and related services.

OQ MARKET ANALYTICS LLC, a Texas limited liability company ("OQ Market Analytics," "Company," "we," "us," or "our"), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you access or use our websites, subscription services, dashboards, account features, billing services, support channels, emails, alerts, and related services, including services available through:

https://obsessedquant.com https://alerts.obsessedquant.com collectively, the "Service."

By using the Service, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy does not apply to third-party websites or services that are governed by their own privacy policies.

1. Information We Collect

We may collect the following categories of information.

A. Account and identity information

When you create an account or sign in, we may collect:

We use Auth0 to provide authentication and identity-management services.

We do not ask you to provide Social Security numbers, government identification numbers, brokerage credentials, or complete payment-card information through your Auth0 profile.

B. Subscription and billing information

When you purchase or manage a subscription, we may collect or receive:

Payments are processed by Stripe.

We do not ordinarily receive or store your full credit-card number, card security code, or complete bank-account credentials. Stripe processes that information under its own terms and privacy practices.

C. Service and dashboard usage information

When you use the Service, we may collect:

We may use Azure Application Insights, Azure Front Door logs, Azure Functions logs, Auth0 logs, or similar services to collect operational information.

D. Support communications

When you contact us, we may collect:

Please do not send us passwords, authentication tokens, full card numbers, Stripe secret keys, Auth0 secrets, brokerage credentials, or other highly sensitive information.

E. Email and notification information

When you receive transactional emails, alerts, or other notifications, we may collect:

We may use SendGrid or another communications provider to deliver account, billing, security, support, or service-related messages.

If Pushover or another push-notification service is offered, information necessary to deliver those notifications may be processed by that provider.

F. Information collected through cookies and similar technologies

We may use cookies, local storage, session storage, authentication tokens, and similar technologies to:

We may use strictly necessary cookies without separate consent where permitted by law.

If we later add nonessential analytics, advertising, retargeting, or behavioral-tracking technologies, we may update this Privacy Policy and provide additional controls where required.

G. Information from third parties

We may receive information from:

We may combine third-party information with information already associated with your account.

2. How We Use Information

We may use personal information to:

We do not use account or billing information to provide personalized investment advice.

4. How We Share Information

We may disclose personal information to the following categories of recipients.

A. Authentication providers

We use Auth0 to authenticate users, maintain identity profiles, and manage access credentials.

Auth0 may process information such as your email address, user identifier, login activity, authentication connection, and related security information.

B. Payment processors

We use Stripe to:

Stripe may collect payment and identity information directly from you.

C. Cloud and infrastructure providers

We may use Microsoft Azure services, including:

These services may process account, subscription, request, diagnostic, and security information.

D. Data-processing and analytical infrastructure

We may use Azure Databricks to process market data, generate dashboard content, reconcile subscription records, create reports, and operate support tools.

Customer information processed through Databricks is generally limited to what is necessary for subscription reconciliation, diagnostics, support, auditing, and service operation.

E. Communications providers

We may use SendGrid or similar services to send:

We may use Pushover or similar services when push notifications are enabled.

F. Professional advisers

We may disclose information to:

These disclosures are limited to legitimate business, legal, security, or compliance purposes.

G. Legal and safety disclosures

We may disclose information when reasonably necessary to:

H. Business transfers

We may disclose or transfer information in connection with:

The recipient may continue to process the information in accordance with this Privacy Policy or a replacement policy provided after the transaction.

5. Sale of Personal Information and Targeted Advertising

We do not currently sell personal information for monetary consideration.

We do not currently use personal information for cross-context behavioral advertising or targeted advertising.

We do not knowingly sell sensitive personal information.

If our practices change, we will update this Privacy Policy and provide any legally required notices and opt-out mechanisms.

6. Stripe and Payment Information

Stripe independently collects and processes payment information when you interact with Stripe Checkout or the Stripe Billing Portal.

Stripe may process:

OQ Market Analytics generally receives only the information necessary to administer your subscription, such as customer, subscription, transaction, invoice, payment-status, and limited payment-method information.

Your use of Stripe is also subject to Stripe's own privacy policy and terms.

7. Auth0 and Authentication Information

Auth0 processes information needed to authenticate users and maintain account profiles.

The particular information stored in an Auth0 profile depends on the login method, connection type, and information supplied during authentication. Auth0 advises customers not to use Auth0 metadata to store sensitive information such as Social Security numbers or credit-card numbers. [1]

We may use your Auth0 user_id as the primary identifier connecting your account to your subscription record.

Deleting your subscription does not necessarily delete your Auth0 identity account, and deleting your Auth0 account does not automatically resolve unpaid invoices, disputes, tax records, or other information we must retain.

8. Azure Subscription Records

We maintain an operational subscription record for each authenticated customer.

That record may include:

Stripe is generally treated as the authoritative source for subscription and billing status. Azure stores an operational copy used to make access decisions and support customers.

9. Webhook, Reconciliation, and Support Records

We may retain technical records of Stripe webhook deliveries and subscription reconciliation runs.

These records may include:

We use these records to prevent duplicate processing, investigate errors, maintain subscription accuracy, and support customers.

10. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

Examples of records we may retain after account closure include:

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely archive it.

Information in backups may remain for a limited period until the backup is overwritten or deleted according to normal retention schedules.

11. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

Measures may include:

No system is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, lost, or destroyed.

The FTC emphasizes that businesses should make accurate privacy promises and follow the representations made in their privacy policies. [2]

12. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to:

The Texas Data Privacy and Security Act provides eligible Texas residents rights that can include access, correction, deletion, portability, and opt-outs from certain sales, targeted advertising, and qualifying profiling. Small businesses are generally exempt from much of the Act, although restrictions involving the sale of sensitive data can still apply. [3]

We may voluntarily honor reasonable access, correction, deletion, and portability requests even when a particular law does not require us to do so.

13. How to Submit a Privacy Request

You may submit a privacy request using:

Email: obsessedquant@gmail.com Subject: Privacy Request Please provide enough information for us to identify your account, such as:

Do not send your password, complete card number, or authentication token.

We may need to verify your identity before completing a request.

Verification may include:

We may deny or limit a request where permitted by law, including when:

14. Appeals

When applicable law grants a right to appeal, you may appeal our decision by emailing:

obsessedquant@gmail.com Subject: Privacy Request Appeal Please identify the earlier request and explain why you believe the decision should be reconsidered.

15. Account Deletion

You may request deletion of your account by contacting us.

Account deletion may result in:

Deleting an account does not necessarily cancel an active Stripe subscription. You should separately cancel the subscription through the Billing Portal or another cancellation method we provide.

Likewise, canceling a subscription does not automatically delete your account or historical transaction records.

We may retain information when necessary for tax, accounting, fraud prevention, disputes, legal compliance, security, or enforcement.

16. Communications

We may send transactional communications necessary to operate the Service, including:

You generally cannot opt out of transactional communications while maintaining an active account where those communications are necessary to provide the Service.

You may opt out of marketing emails by using the unsubscribe mechanism included in the message or contacting us.

17. Cookies and Browser Controls

You can control cookies through your browser settings.

Disabling cookies or storage used for authentication may prevent you from:

We do not currently promise to respond to every browser "Do Not Track" signal.

Where legally required and technically applicable, we may recognize legally valid universal opt-out preference signals.

18. International Processing

Our Service providers may process information in the United States or other countries.

Data-protection laws in those countries may differ from those in your location.

By using the Service, you understand that information may be transferred to and processed in locations where we or our service providers operate, subject to applicable law and contractual protections.

19. Children's Privacy

The Service is intended for adults who are at least 18 years old.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without legally valid authorization, we will take reasonable steps to delete it.

The FTC's COPPA guidance recommends that online services carefully review what information they collect from children, why they collect it, how long it is retained, and whether appropriate parental notice and consent mechanisms exist. [4]

Parents or guardians who believe a child has provided personal information may contact:

obsessedquant@gmail.com 20. Third-Party Links

The Service may contain links to third-party sites, services, market-data providers, payment pages, documentation, or resources.

We do not control those third parties and are not responsible for their privacy, security, content, or practices.

Review the privacy policy of each third party before providing information.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise:

For material changes, we may provide additional notice through:

Your continued use of the Service after the effective date of a revised policy constitutes acknowledgment of the updated policy to the extent permitted by law.

22. Contact Information

OQ MARKET ANALYTICS LLC

Website:

https://obsessedquant.com https://alerts.obsessedquant.com Privacy Email:

obsessedquant@gmail.com Support Email:

obsessedquant@gmail.com Mailing Address:

8106 Whisper Point Dr. Houston, TX 77040

REFERENCES

[1] Auth0 Data Processing - Auth0 Docs https://auth0.com/docs/secure/data-privacy-and-compliance/data-processing

[2] Privacy and Security - Federal Trade Commission https://www.ftc.gov/business-guidance/privacy-security

[3] Texas Data Privacy and Security Act - Office of the Attorney General https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint/consumer-privacy-rights/texas-data-privacy-and-security-act

[4] Complying with COPPA: Frequently Asked Questions - Federal Trade Commission https://www.ftc.gov/business-guidance/resources/complying-coppa-frequently-asked-questions